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Privacy & Terms

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Privacy Policy for Wolf Moving & Transport

At Wolf Moving & Transport, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website, communication channels, and during the moving process.

Privacy Policy

Information We Collect:

  1. Personal Information: When you request a quote, book a move, or communicate with us, we may collect personal information such as your name, address, phone number, email address, and payment details.

  2. Moving Details: We collect information about your move, including the origin and destination addresses, moving date, types of items being moved, and any special requirements or instructions.

  3. Website Usage: We may collect non-personal information about your use of our website, including IP address, browser type, pages visited, and cookies to improve our website's functionality and user experience.

How We Use Your Information:

  1. Service Provision: We use your personal information to provide moving services, process bookings, respond to inquiries, and communicate with you about your move.

  2. Improving Services: We may use aggregated data to analyze trends, improve our services, and enhance the customer experience.

  3. Marketing Communications: With your consent, we may send promotional emails or newsletters about our services, special offers, and updates. You can opt-out of these communications at any time.

Information Sharing and Disclosure:

  1. Third-Party Service Providers: We may share your information with trusted third-party service providers, such as payment processors and storage facilities, to facilitate and complete your move.

  2. Legal Compliance: We may disclose your information when required by law, court order, or government request to comply with legal obligations and protect our rights or property.

Data Security:

  1. Security Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.

  2. Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal requirements.

Your Rights:

  1. Access and Correction: You have the right to access, update, or correct your personal information. You can do so by contacting us directly.

  2. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in our emails or contacting us.

Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

By using our services or providing your information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at wolfmovingandtransport@gmail.com.

Terms of Use

Welcome to Wolf Moving & Transport. These Terms of Use govern your access to and use of our website, services, and content. By using our website or services, you agree to comply with these terms. Please read them carefully.

1. Use of Website:

a. You must be at least 18 years old to use our website and services.

b. You agree to provide accurate and complete information when using our website or requesting our services.

c. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

2. Booking and Payments:

a. When booking our services, you agree to provide accurate information about your move, including addresses, moving date, and items to be moved.

b. Payments for services must be made in full according to the agreed-upon terms and schedule. Failure to make payments may result in cancellation or delay of services.

c. We reserve the right to refuse or cancel services based on availability, location, or other factors.

d. There is a gas surcharge that is 25% of bill on ALL MOVES.

e. If Groupon is used, the time starts once movers communicate to you that they are in route.

3. Intellectual Property:

a. Our website, logo, content, and services are protected by copyright, trademark, and other intellectual property laws. You agree not to use, copy, modify, or distribute our content without permission.

b. You may use our website and services for personal, non-commercial purposes only.

4. Limitation of Liability:

a. We strive to provide accurate and reliable information, but we do not guarantee the completeness, accuracy, or reliability of our website or services.

b. We are not liable for any damages, losses, or liabilities arising from your use of our website, services, or interactions with third parties.

5. Privacy Policy:

a. Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using our website or services, you consent to our Privacy Policy.

6. Links to Third-Party Sites:

a. Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party sites, and your use of such sites is at your own risk.

7. Changes to Terms:

a. We reserve the right to update or modify these Terms of Use at any time without prior notice. Your continued use of our website or services constitutes acceptance of the updated terms.

8. Governing Law:

a. These Terms of Use are governed by the laws of Alabama. Any disputes arising from these terms shall be resolved in the courts of Alabama.

If you have any questions or concerns about these Terms of Use, please contact us at wolfmovingandtransport@gmail.com.

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